Steve was patient, friendly, and helpful to me, a relatively new car owner with many questions. I came to him for a second opinion on what the dealership claimed was an urgent (and expensive) issue. Steve didn’t try to upsell anything or pressure me into getting an immediate service, as the dealership had. Instead, he listened to my concerns, examined my car, and explained his findings, quick and easy as breathing. I’m glad I found his shop, and I will happily return the next time I need a car service.